Due to the many different units made by Sun-Mar, there is some variance between what is included with each new composting toilet.
For any questions, or if you think something is missing, check for the packing list that comes with each toilet and have it ready, then call Sun-Mar’s customer service department at 1.888.341.0782 ext 1018, or 905 332 1314 x 1018, and they would be more than happy to assist you.
Generally speaking, when you’re unpacking your new composting toilet, the following will be included:
- Approximately 10ft of venting (2″ thin wall PVC for electric toilets, 4″ ABS for non-electric toilets)
- Diffuser (4″ diameter for electric toilets, 6″ diameter for non-electric)
- Approximately 8ft of safety drain hose (For units excluding the electric Excel and Compact)
- Warranty Card (An electronic copy is available on the website, and warranty can be registered through a form on the website.)
- Compost Sure (Blue for Centrex 1000 and 2000 and units with a low-water flush toilet, Green for Excel, Excel NE, Compact, SpaceSaver)
- Hardware kit (Usually found in the drum or finishing drawer of your new toilet. Contains necessary elbows and couplings for venting, as well as sample bottle of Compost Quick and a sample packet of Microbe Mix.)
- Footrest (For self-contained toilets, excluding the Compact)
- Owner’s Manual (Can usually be found with the warranty card listed above)
The GTG, however, comes with a slightly different installation kit due to it’s more simplistic design.
- Owner’s Manual
- Hardware Kit (Includes floor brackets, floor bracket bolts, and floor bracket screws)
- 1 brick of compressed Compost Magic for initial startup and continuous use.
- 110v/240v AC to 12v DC power supply